Labels and translations

Four catalog screens have just been built. They used to open empty placeholders.

Label templates

Where

Stock → Catalog → Label Templates

Plan

Growth and above

Permission

Catalog → Label

A label template records a label’s size so you can reuse it.

1. Go to Stock → Catalog → Label Templates and click New record.
2. Enter the Name. It is the only thing you must fill in.
3. Type the Paper size, e.g. 50x30.
4. Enter the Width (mm) and Height (mm).
5. Leave Active on Yes.
6. Add a Description.
7. Leave Elements (JSON) empty — see below.
8. Save.

The list shows Name, Paper size, Width (mm), Height (mm) and Active, and filters by Active or Inactive.

A template records a size, not a design

There is no designer, no preview, and nothing to choose which details go on the label or what kind of barcode to use. A template is a name and a set of dimensions.

Elements (JSON) is a developer’s field asking for raw code. Nothing in the app reads it or checks it. Leave it blank.

Paper size is free text with no list, so A4, a4 and sticker roll are all accepted and searching matches exactly what you typed. Pick a convention and keep to it.

A template’s location cannot be changed once saved.

Label print jobs

Where

Stock → Warehousing → Label Print Batches

Plan

Growth and above

Permission

Catalog → Label

This does not print anything

A print job is a record that you intend to print labels — nothing more. There is no printer connection, no PDF, no download and no file of any kind. Marking a job Printed only stamps the time and who did it.

Print your labels however you do now. Use this to keep a note of what was run and when, if that is useful to you. If it is not, ignore the screen.

1. Go to Stock → Warehousing → Label Print Batches and click New record.
2. Enter the Name.
3. Leave Number blank and one is generated, in the form LBL-20260925-104512-004871.
4. Optionally pick a Label template — the layout you saved above.
5. Set the Template — the kind of label stock: Shelf edge, Price gun, Weighted barcode, Batch/expiry, Markdown or Other.
6. Add Notes and save.

Move a job along with Change status: Draft, Queued, Printed, Cancelled or Failed.

Two different fields are both called Template

Label template is the layout you saved on the other screen. Template is the kind of label stock. The Template column in the list shows the second one — the layout you picked is never displayed.

Total labels always reads 0

A job is a header only. There is no way to add products or quantities to it from the app, so the count never moves off zero.

A few smaller things

Edit is offered on every job but only a draft can actually be changed — you find out when you press Save.

Any status can jump to any other. Printed can go back to Draft.

Changing a status needs a connection. Creating and editing work offline; status changes do not.

The menu says Label Print Batches and the page says Label print jobs. Same screen.

Product translations

Where

Stock → Catalog → Product Translations

Plan

Growth and above

Permission

Catalog → Product

This screen lets you translate a product’s name and description without opening the product first.

1. Go to Stock → Catalog → Product Translations.
2. Choose the product from Select a product at the top. Until you do, the page says “Pick a product above to see and manage its per-locale translations.”
3. Click New record.
4. Type the Locale — see the warning below.
5. Enter the Name in that language, and a Description.
6. Save.

This is the same thing as the Translations tab on a product

Identical data, identical editing. The only difference is that this screen has a product picker on top, so you can fix several products in a row without opening each one.

If you are already editing a product, use its Translations tab instead.

Locale is free text with no list, and cannot be corrected

Nothing offers you the languages your shop uses, and nothing checks what you type. fr, fr-FR, French and xx all save.

The locale cannot be changed after saving — it identifies the row. A typo has to be deleted and re-entered.

Agree a convention before anyone starts. Two-letter lower-case codes — fr, es, ar — are the safe choice.

The delete confirmation is headed “Edit translation”

It is a wiring mistake. The red Delete button does delete.

Photographing products

Where

Stock → Catalog → Product Image Capture

Plan

All plans

Permission

Catalog → Product

Feature

Capabilities → Product Images

A quick way to photograph products one after another without opening each record.

1. Go to Stock → Catalog → Product Image Capture.
2. Pick the product under Scan or pick a product.
3. Under Logo, either Choose photo to upload one, or tap the camera button to take one. A crop-and-straighten editor opens before anything is saved.
4. Click Save. You get “Photo saved for …” and the screen clears for the next product.
5. Add more pictures under Additional photos if you want — up to 20. These save themselves; they are not part of the Save button.

Everything you finish appears under Captured this session, which clears when you leave the page.

The field is labelled “Logo” but it is the product’s main photo

Do not be put off by the wording — that box is the picture customers and staff see for the product.

“Scan or pick a product” does not scan

It is an ordinary dropdown. There is no barcode scanning on this screen despite the label.

Save does nothing useful if you have not taken a photo

Pressing Save with no picture still shows the success message and still adds the product to the session list — nothing was saved.

Removing an existing photo behaves the same way: the trash icon clears it on screen, Save reports success, and the old photo stays on the product. To remove a picture, edit the product directly.

Needs Growth or above

Product images are a Growth feature. On Essential or Standard the page still opens and Save still works, but the photo controls are locked and tapping one shows an upgrade prompt.

The camera button only appears on a phone or tablet. On a desktop you can only upload a file.

Still to come

Pack Groups is not a screen — it points you at a product’s “Packaging tab”, which does not exist. Pack sizes are set on the Pricing tab, per price row. See units and packs.

Export produces no file on either label screen, as elsewhere in the catalog.

Related

• Units and packs
• Products
• Catalog overview