Industry packs

SaleSprint has extra screens for particular trades — a restaurant’s tabs and kitchen screen, a garage’s job cards, a pawn shop’s loans. You switch on the ones that match your business and the menu changes to suit.

Read the honesty section below before you plan anything around these. The packs differ enormously in how finished they are, and the differences are not visible from the menu.

How to switch on your industry

1. Go to Settings → Business types.
2. Tick the industries you operate. The line at the top tells you where you stand — “1 of 3 industries enabled”.
3. Click Save. You will see “Business types updated”.
4. The Verticals section appears in the menu with your packs in it.

The 22 choices are: Agriculture, Automotive Workshop, Car Wash, Fashion & Apparel, Field Service, Fitness & Gym, Fresh Food / Butchery, Fuel Station, Hardware & Building, Clinic / Health, Hospitality / Hotel, Jewellery, Laundry, Optical, Pawnshop, Pharmacy, Print & Signage, Rental, Device Repair, Restaurant, Salon & Spa and Veterinary.

How many you can run at once depends on your plan

Plan	Industries
Essential	1
Standard	2
Growth	3
Professional	5
Enterprise	No limit

Reaching the limit shows “You’ve reached your plan’s industry limit.” Remove one to add another, or upgrade.

Do not tick “Jewellery” — it switches nothing on

Jewellery appears in the picker but no screen anywhere is attached to it. The jewellery screens — Jewellery items, Gold rate of day — belong to Fashion & Apparel instead.

Ticking Jewellery burns one of your industry slots and gives you nothing. If you sell jewellery, tick Fashion & Apparel.

An industry you have not enabled is hidden, not locked

Unlike a plan limit, which shows a locked row with an upsell, an industry you have not switched on disappears from the menu entirely. If a screen this guide mentions is nowhere to be found, check Business types first.

The menu section is labelled Verticals — trade jargon for “industry packs”. Look for that word. It needs the Growth plan as a whole.

The honest state of each pack

Every one of the 99 screens under the Verticals menu is now built. None of them opens an empty placeholder — that was true of about half of them until recently, and is no longer.

What still varies is how far each pack goes.

Four packs have their own counter. Restaurant, Hotel, Salon and Rental each have a till built for that trade, and all four take real payment. Pharmacy dispenses through its own counter too.

The rest are record-keeping alongside the ordinary till. Garages, clinics, builders’ merchants, farms and the others give you proper lists and forms; the money is rung up through the normal point of sale.

Most setup screens record rather than control

This is the thing to understand about the packs, and it is not visible from the menu.

A screen saving correctly does not mean the rest of the system obeys it. Across the packs, happy hour rules never change a price, markdown rules never discount anything, stylist commission rules never calculate commission, room rate plans are never charged, drug interactions never warn anyone, and waste and back-bar records never reduce stock.

Each pack’s page below says exactly which of its screens drive behaviour and which are registers. Read that section before you build a routine around one.

Open Tabs and Split Tickets live in the Sales menu

Both are real screens, but they sit under Sale Transactions rather than Verticals, and neither carries a plan or feature gate — so they appear even on a workspace without the Restaurant industry switched on, and then fail to load. See trade counters.

What “Settle” does — read this once

Most industry documents have a Settle row action, and it does the same thing everywhere. It is the most misunderstood button in the product.

Settle does not take any money

Settle creates a draft sale and stops. No stock moves, nothing reaches your accounts, and no payment is taken.

To actually complete the job you must then find that draft in Sales and post it. Only then does stock leave and the ledger get the entry. Nothing reminds you, and the industry screen never shows you the sale it made.

And it says “Settled into a sale” even when it made nothing

Three situations produce no sale at all while still flipping the document to its finished status and showing the same green success message:

• the document has no billable lines;
• its total is zero or blank;
• your company has no default service item configured, which is what labour, fees and services are sold as.

That last one catches everybody. Set a default service item up before you rely on Settle, and check that a sale really appeared the first few times.

Settle also always bills with no tax and no discount, leaving the sale to work tax out itself, and it is online only — it will not queue if you are offline.

Which page to read

Your trade	Page
Restaurant, bar, café	Restaurants
Hotel, guest house	Hotels
Salon, spa, barber	Salons and spas
Pharmacy	Pharmacies
Hire and rental	Rentals
Garage, phone repair, car wash	Vehicles and repairs
Clinic, vet, optician	Clinics, vets and opticians
Builders’ merchant, butcher, printer	Trade and fresh food
Gym, pawn shop	Gyms and pawn shops
Clothing, tailoring, jewellery	Fashion, tailoring and jewellery
Farm, field service, laundry, fuel	Farm, field service, laundry and fuel

What every pack shares

• Everything needs the Growth plan or higher.
• Each screen has its own permission, so you can give the kitchen staff the kitchen screen and nothing else. See Roles and permissions.
• Industry records live alongside your ordinary ones — the same customers, the same products, the same stock. A pack adds screens; it does not create a separate business.