Garages, repairs and car washes

Where

Verticals → Automotive

Plan

Growth and above

Feature

Verticals → Automotive

Three packs, all genuinely built, and all the same shape: proper back-office lists with no till of their own. Every one of these screens is paperwork that you reconcile against a sale you ring up separately.

Pack	Screens
Automotive	Vehicles, Service Packages, Job Cards
Device Repair	Repair Devices, Repair Tickets, Loaner Devices
Car Wash	Wash Packages, Wash Orders, Bay Queue, Wash Subscriptions

Every screen here is real. None is a placeholder.

How to run a job through the garage

1. Go to Verticals → Automotive → Vehicles and add the car — registration, make, model, year, colour, VIN and the Customer who owns it.
2. Go to Job Cards and click New record. Set the Status to Estimate, pick the vehicle, and save.
3. Re-open the card. Parts and labour can only be added after the first save.
4. Add each part and each labour line.
5. Move the card along with Set status as the work progresses — Approved, In progress, Awaiting parts, QC, Ready.
6. When the work is done, use Settle on the row menu.
7. Go to Sales, find the draft it created, and post it. That is when stock leaves and the money is recorded. See What “Settle” does.

Repair tickets and wash orders follow the same pattern.

Do not set a job card to “Closed” by hand

Once a card is Closed, Settle refuses to run on it — the card can never become a sale. Use Settle, which closes it for you.

The same applies to a repair ticket set to Collected.

Parts do not leave stock until you post the draft sale

Nothing on these screens touches your stock. Adding a part to a job card does not reserve it or remove it; neither does completing the job.

Stock only moves when somebody posts the draft sale in Sales. If you never do that, your stock figures drift by every part you have ever fitted.

Things you will notice and wonder about

Every line reads “= 0.00”

Parts and labour lines display as “2 × 45.00 = 0.00”. The line total is never calculated. It is a display fault, not lost data — the quantity and the price are correct and are what Settle bills.

The Total box is typed and never checked

Total on a job card, repair ticket or wash order is a number you type. It is never worked out from the lines and never updated when you add one, so it can disagree with the sale that Settle produces.

On a wash order it is worse: Settle bills the typed Total as a single line called “Car wash”. If the box is blank or zero, no sale is created at all and the order is still marked Collected with a success message.

Labour can vanish from the bill

Labour is sold against your default service item. If none is configured, or the rate is zero, the labour line is silently dropped from the sale — parts are billed and the work is not.

• Lines can be added and deleted, never edited. Correct a mistake by deleting the line and adding it again.
• A closed or settled document is not locked — you can still add parts to a card that has already become a sale.
• Advisor and Technician on a job card header are boxes expecting an internal identifier, with no picker. Leave them blank; the technician on each labour line is a proper picker.

What the vehicle record does not give you

There is no service history. No vehicle detail screen, no list of past jobs, and the job cards list does not even show which vehicle each card is for. You cannot answer “what has this car had done”.

Service packages attach to nothing. They are a standalone price list — you cannot pick one on a job card, and nothing consumes them.

Nothing reminds you a service is due. There is no next-service date and no reminder anywhere in the app.

Mileage does not carry across. The odometer reading on a job card never updates the vehicle’s mileage.

Device repair

The ticket runs Received → Diagnosing → Quoted → Approved → Repairing → Awaiting parts → Ready → Collected, plus Unrepairable and Cancelled. Any status can be set from any other — there is no enforced order.

The customer is never told anything

Nothing notifies a customer at any stage. Not when the quote is ready, not when the repair is done, not when the device is ready to collect. There is no customer-facing status page either. Ring them yourself.

Loaner devices

Issue a loaner from Loaner Devices — open the device, and use Issue loaner inside it. There is no “issue a loaner” action on the repair ticket.

The Available flag is a manual switch that lies

Issuing a loaner does not mark the device unavailable, and taking it back does not mark it available. The Available / On loan badge only reflects a checkbox somebody remembered to change.

Nothing chases an overdue loaner either — Overdue is a status a person picks.

Car wash

A wash order does not reach the bay queue. Creating an order does nothing to the queue; you add a queue entry by hand and type its Position yourself. Nothing renumbers positions, so two cars can both sit at position 1.

There are then two statuses to drive by hand per car — one on the order and one on the queue entry — and changing either does nothing to the other.

The bay queue does not show which car it is

The queue lists only Bay, Position, Enqueued at and Status. The car, the customer and the order number are not on it, and searching matches only the bay name. It is hard to use as a queue.

Wash subscriptions

A subscription bills nothing and is checked by nothing

There is no recurring billing behind wash subscriptions — no renewal, no invoice, no charge. Auto-renew is stored and read by nothing, and a subscription does not become Expired on its own when the end date passes.

Nothing checks a subscription when a wash is given, either. A subscriber’s wash is priced and billed exactly like a walk-in’s.

Treat the screen as a list of who has paid you privately, and give their washes away at the till.

Two things true of all ten screens

• Export produces no file. CSV, Excel and PDF all show “Exporting as CSV…” and do nothing.
• Only the first 200 records load, with no paging and no warning.
• Company and Location lock after saving. The pickers still open and accept a change, then discard it. To move a record to another branch, delete and re-key it.

Related

• What “Settle” does
• Selling at the till