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Your first day

You have signed in and you are looking at Home. Most of it is empty, because you have no data yet. This page gets you to your first sale.

Signing up created these, so leave them alone unless something is wrong:

Your company Named after your business
One shop Called “<Your business> — Main Store”
Your currency Taken from the country you chose at signup
Your admin account Holding every permission in the system

Work down this list in order. Only the first two are strictly required.

Nothing is stocked for you.

  1. Go to Catalog → Products.
  2. Click New and fill in the name and price.
  3. Repeat, or use the import tool if you have a spreadsheet.

See Products.

A new product has a quantity of zero until you tell the system otherwise. Either:

  • If you are buying stock in anyway, record it as an Instant Purchase — this books the stock in and records what you paid, which also gives you a cost for profit reporting.
  • If the stock is already on your shelves, use a stock adjustment per item, or do a stock count if there is a lot of it.

No tax is configured at signup. Go to Settings and set whether you pay tax, and whether your prices already include it. See Settings.

Get this right before you start selling — changing it later does not correct sales already recorded.

Go to the till and sell something. See Point of sale.

Your signup created exactly one role: admin, which can do everything. There are no ready-made cashier or manager roles — you build the ones you need.

  1. Go to Administration → Roles and create a role, for example Cashier.
  2. Tick only the permissions that role should have.
  3. Go to Administration → Users, add the person, and give them that role.

See Roles and permissions.

  • Your chart of accounts. Deliberately not created at signup, because it is an accountant’s choice. You can sell without it and set it up in one click later, in Finance. Sales and stock are recorded correctly meanwhile; only the bookkeeping entries wait.
  • More branches and warehouses.
  • Cashier shifts. Not required unless you switch them on.

The whole app is replaced by a message saying your account is not assigned to any company or location. It means your access was not set up, or somebody removed it.

You cannot fix this yourself. Ask an administrator to assign you to a company or shop, then sign in again.