Hours and commission

Where

Attendance & HR → Timesheet approvals

Plan

Professional and above

Permission

Workforce → Timesheet

Recording the hours themselves is covered in Rotas and attendance. This page is what happens afterwards.

How to approve a timesheet

1. Go to Attendance & HR → Timesheet approvals and click New record.
2. Paste the Timesheet entry identifier — see the warning below.
3. Set the Status to Approved.
4. Type the Approved by and the Approved on date, and any Comments.
5. Save.

This screen cannot realistically be used

Timesheet entry is a plain text box expecting the entry’s long internal identifier, with no picker — and the timesheets screen never shows that identifier anywhere, so there is no way to find the value it wants.

It is also locked once saved, so a wrong one cannot be corrected.

Approving changes nothing on the timesheet

An approval is a separate record. Marking one Approved does not lock the timesheet, does not flag it, and does not alter the hours. The timesheet entry is completely untouched.

There is also no bulk approve — one dialog per timesheet — and no separate approver permission, so anyone who can edit timesheets can approve them, including their own.

How to handle overtime

1. Go to Attendance & HR → Overtime Requests and click New record.
2. Pick the Employee and set the Requested date.
3. Type the Requested hours as a duration, like 1h30m.
4. Add the Reason and save.
5. To decide it, open the row, click Edit, set the Status to Approved, and add a Decision note.

An approved overtime request feeds nothing

It reaches no timesheet, no hours total and no pay. The Overtime switch on a timesheet is a separate flag with no connection to any request.

After approving overtime you must go to the timesheet yourself, tick Overtime and re-type the Total hours to include it. Nothing prompts you.

Note too that Status is available when creating a request, so somebody can file one already marked Approved.

Commission

Where

Financials → Commissions → Commission Rules

Plan

Professional and above

Permission

Accounting → Commission

Commission is never calculated for you

The empty screen says “Commissions accrue here as sales are made.” They do not. There is not a single reference to commission anywhere in the sales code — posting a sale creates nothing, and no scheduled job creates anything either.

Every commission record is typed by hand, including the amount.

How to write down your commission rules

1. Go to Financials → Commissions → Commission Rules and click New rule.
2. Type a Name.
3. Pick the Type — Percentage or Fixed — and the Basis: Sale amount, Gross profit or Quantity.
4. Enter the Rate and any Minimum sale amount.
5. Set Effective from and Effective to, leave Active on, and save.

A rule is a note to yourself

Nothing reads a commission rule. It is not applied to any sale, and it cannot even be assigned to a person — there is no employee field on the form.

The rule tells you what arithmetic to do. You then do it yourself.

How to record what someone earned

1. Go to Financials → Commissions → Commission Records and click New record.
2. Pick the Salesperson and, if you like, the Commission rule — a label only.
3. Type the Sale amount, the Commission rate and the Commission amount.
4. Set the Sale date and save.

The amount is not worked out from the rate

All three figures are independent boxes. Sale amount 100, rate 10 and commission amount 9,000 saves happily.

There is also no way to link the record to an actual sale — the form has no sale picker.

How to get commission into your accounts

1. On the record’s row menu, click Accrue. This books the expense and what you owe.
2. Pay the person outside the app — cash, bank transfer, however you normally do.
3. Come back and click Pay. This clears what you owed.

Set up your posting profiles first

Both steps need Commission Expense, Commission Payable and a Bank account mapped under Financials → Ledger & Accounts → Posting Profiles. Nothing on these screens tells you that.

Without them, Accrue and Pay both show a success message and post nothing. The status still flips to Approved or Paid. The only clue is the Accrued badge staying Unposted while the status claims otherwise — check that badge, not the message.

“Pay” does not pay anybody. It writes an accounting entry. There is no bank file, no payment run and no link to any cash or bank transaction.

Stylist commission is not available

Salon businesses have a full commission engine in the backend — percent of service, fixed per service, percent of tip — but Stylist Commission Rules opens a placeholder screen. Stylists cannot be commissioned through the app.

What you are expected to do with all this

Being blunt, because the screens are not:

For hours: open Time Sheet Entries, read the Total hours column somebody typed, and pay your staff outside the app. You cannot export the list — the Export button shows a message and produces no file — so you are reading it off the screen or re-keying it.

For commission: type each record, click Accrue so it reaches your books, pay the person outside the app, then click Pay.

Nothing here calculates pay, and there is no payroll.

Related

• Rotas and attendance
• Setting up your books — posting profiles